CEO Message

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We like to think that your Credit Union is far from “banking as usual.” I hope you agree our attention, commitment, and great-value products and services are a tough act to match. And we aim to keep it that way. This means anticipating your needs, and this brings to mind one word: innovation. Done well, innovation helps us provide consistent, quality services members need. As such, we are constantly thinking ahead. Did you know, years ago we experimented with something revolutionary for the time? Now you know it well: mobile banking. We were so far ahead of the curve we actually had to stop our experiment due to lack of demand at the time! So you see how seriously we take innovation.

Importantly, innovation isn’t just about new gadgets and gizmos either. It can also be about cutting costs, which lets us spend more on staffing (real people!), to give you the personal and dedicated attention we know you value.

Our job is only half done, however, if we improve the Credit Union but not your financial management—to help you think differently and smarter about your finances. In a very real sense, your everyday life is already innovative—from home-spun tricks that help make light work of daily chores, to finding ways to get on the right side of your significant other! We want to build on this, with the best, smartest financial advice we can muster. Our Credit Sense tools and Financial Wellness Check are just a couple of the innovative ways we help you build wealth faster and easier.

And we don’t just throw products at you, but suggest savings and loan strategies for your personal situation. For example—helping you maximize savings potential by using our Rainy Day and Lucky Savings accounts in tandem. In this way you get guaranteed high-interest (3%) with our Rainy Day Savings, and with monthly deposits (minimum $25) into a Lucky Savings account, a good chance to win $1,000 cash.

As I suggested at the start, it’s different here. Enjoy your summer!

Laura Campbell, CEO

Laura Campbell, CEO

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National Credit Union Administration

This Credit Union is federally insured by the National Credit Union Administration. This Credit Union is an Equal Housing Lender, we make loans without regard to race, color, religion, national origin, sex, handicap, or familial status.

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© 2019 Farmers Insurance Group Federal Credit Union.

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