This is my last “CEO Message”! I will retire at the end of this year, and it has been a very fast and fun 33 years. It has been my pleasure to serve you, our member/owners all these years. Laura Campbell, our President, has been with the Credit Union almost 22 years, and she is very soon to be our new CEO! She will continue to lead a strong staff that remains focused first and foremost on delivering great member service. It is principally because of our great members through the years that we now have such a strong and great Credit Union today. We are the financial cooperative that maximizes the return of both financial and service values to your, our members. We in the Credit Union (the volunteer Board and Supervisory Committee and all our employees) believe that we have also contributed to the positive synergy that is Farmers, doing positive things day in and day out to help improve people’s lives.
Please spread the word to all your relatives and Farmers associates that they and their family members can join you as one of our 51,000 members, and begin to get some SERIOUS value added to their lives. Unlike banks, who try very hard to please both their stockholders and their customers, who often have competing interests, we only have to serve one “master,” our member/owners. Our members are our customers, and you, Member, own the Credit Union.
Mark Herter, CEO